Medical Scribe

CVS Health • High Point, NC

2d • Onsite

About The Position

Oak Street Health Medical Scribes, also called Clinical Informatics Specialists, support primary care providers as clinical documentation assistants. Each Scribe is paired with one provider and joins them in exam rooms and team huddles, as well as preparing post-visit summaries. The role supports accurate, specific, and timely documentation and helps the interdisciplinary team identify care gaps, support preventive care for chronic conditions, and provide positive patient experiences.

Scribes receive extensive training in Oak Street Health’s value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. This paid, full-time opportunity is intended to provide clinical exposure and insight into chronic disease management and patient-care workflows, particularly for people pursuing healthcare or medical education. The role is not hands-on patient care. Candidates should be prepared to commit at least one year, with two or more years strongly preferred.

Requirements

• Minimum typing speed of 55 WPM.
• Commitment to the position for at least one year.
• Excellent job attendance and ability to work in person at the clinic approximately 40–45 hours per week, with predictable hours and break times.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical processes.
• Ability to work independently as a self-starter and take direction as a team member.
• Ability to adapt to new workflows and quickly learn concepts and skills, especially a paired provider’s processes and procedures.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• Ability to remain in a stationary upright position or move about the work area for approximately 6–7 hours of an 8-hour workday.
• US work authorization.

Nice To Haves

• Typing speed of 70 WPM or higher.
• Two or more years of commitment to the position.
• Recent graduate or current student, with full-time availability, in a healthcare-based degree program and an interest in an administrative role that supports career goals.
• Experience in a detail-oriented role requiring a high level of accuracy, such as research, laboratory work, transcription, or scribing.
• Knowledge of medical terminology and common medications.
• Prior clinical experience, including shadowing or volunteering.
• Fluency in another language.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with the provider to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street’s population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with the provider about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide other administrative support to the provider and care team related to clinical documentation.
• Perform other administrative duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility
• Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed