Medical Scribe

CVS Health•Raleigh, NC

9d•Onsite

About The Position

Oak Street Health’s Clinical Informatics Specialists, also known as Medical Scribes, provide clinical documentation support to primary care providers. Each Scribe is paired with one provider and joins them in exam rooms and team huddles, then prepares post-visit summaries. Scribes receive extensive training in Oak Street Health’s value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Their work helps the interdisciplinary team identify and close care gaps, support preventive measures for chronic conditions, and provide a positive patient experience. This paid, full-time position offers clinical exposure and insight into chronic disease management and patient-care workflows, particularly for people pursuing pre-medical or healthcare administration paths. The role is not hands-on patient care. Candidates should expect to commit at least one year, with a two-year commitment strongly preferred. The position is based in person at the clinic, with approximately 40–45 hours per week and predictable hours and break times.

Requirements

Minimum typing speed of 55 WPM.
Commitment of at least one year to the position.
Excellent job attendance and ability to work in person in the clinic approximately 40–45 hours per week.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical processes.
Ability to work independently as a self-starter, take direction, and contribute as a team member.
Ability to adapt to new workflows and quickly learn concepts and skills, including a paired provider’s processes and procedures.
Compliance with hospital and Oak Street Health policies, including HIPAA.
Ability to remain stationary and upright or move about the work area for approximately 6–7 hours of an 8-hour workday.
US work authorization.

Nice To Haves

Typing speed of 70 WPM or more.
A two-year or longer commitment to the position.
Recent graduate or current student in a healthcare-based degree program, with full-time availability and interest in an administrative role supporting career goals.
Experience in detail-oriented work requiring high accuracy, such as research, laboratory work, transcription, or scribing.
Knowledge of medical terminology and common medications.
Prior clinical experience, including shadowing or volunteering.
Fluency in another language.

Responsibilities

Join the provider in the exam room and observe patient visits.
Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with the provider to ensure documentation is accurate and specific.
Request and review medical records.
Use Oak Street Health population health tools to support clinical documentation improvement.
Prepare for and support Daily Huddles and Clinical Documentation Reviews.
Consult with the provider about clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide administrative support to the provider and care team.
Perform other administrative duties as assigned.