Medical Scribe

CVS Health•Youngstown, OH

6d•$17 - $28•Onsite

About The Position

Oak Street Health’s Medical Scribe supports a paired primary care provider by documenting clinical encounters and assisting with clinical documentation improvement and care-team workflows. The scribe huddles with the provider before the day’s visits, joins visits in the exam room to observe and document, and follows up afterward to help with next steps. The role also involves documenting chronic conditions and care gaps, using CPT and ICD-10 codes, and supporting accurate, specific, and timely records. Oak Street Health provides on-the-job training in clinical workflows, value-based medicine, preventative care, documentation, population health data, and team-based care. The organization recommends a commitment of at least one year, with two or more years ideal. The position is full-time, in person in clinics, and generally involves approximately 40–45 hours per week during clinic hours.

Requirements

Knowledge of medical terminology and common medications, through a pre-medical degree or prior clinical experience.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Ability to adapt to new workflows and quickly learn new concepts and skills.
Ability and willingness to take direction and work as a member of a patient-care team, including adapting to the provider’s working style.
Ability to be a self-starter within the scope of the role.
Excellent job attendance and ability to work in person in clinics.
Ability to commit to at least one year in the role; two or more years is ideal.
Ability to work approximately 40–45 hours per week during clinic hours.
Compliance with hospital and Oak Street Health policies, including HIPAA.
US work authorization.
Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served where indicated.

Nice To Haves

Prior clinical experience, including shadowing and/or volunteering.
Prior scribe or transcription experience.
Ability to type 70 or more words per minute.

Responsibilities

Join the provider in the exam room to observe patient visits.
Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with the provider to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street Health population health tools to support clinical documentation improvement.
Prepare for and support Daily Huddles and Clinical Documentation Reviews.
Consult with the provider about clinical documentation opportunities.
Place orders and referrals.
Address tasks and support the care team with additional clinical documentation responsibilities.
Perform other duties as assigned.

Benefits

Paid vacation and sick time.
401(k) match and retirement savings options.
Health, medical, dental, and vision coverage.
Leadership development opportunities.
Continuing education stipends.
Wellness programs.
Paid time off.
Flexible work environments.
Opportunities for high levels of responsibility and rapid advancement.
Eligibility for a CVS Health bonus, commission, or short-term incentive program.