Medical Scribe

CVS Health • Metairie, LA

5d • $17 - $26 • Onsite

About The Position

Oak Street Health Medical Scribes support primary care providers with clinical documentation so providers can focus on patient care. They work alongside their paired provider throughout the patient-care journey, including preparing for the day’s visits, observing and documenting encounters in the exam room, and assisting with follow-up steps. The role is also known internally as Clinic Informatics Specialist (CIS), reflecting its focus on accurate, specific, and timely clinical documentation.

Scribes document patient encounters in real time and develop expertise in Oak Street Health’s value-based care model, chronic-condition documentation, ICD-10 and CPT coding, and identifying care gaps. The role includes extensive on-the-job training in clinical workflows, value-based medicine, preventive care, population health data, documentation, and team-based care. The position is suited to people seeking paid clinical experience or pursuing related fields such as medicine, health informatics, public health, healthcare administration, or medical coding. Candidates are expected to commit at least one year, with two or more years considered ideal.

Requirements

• Knowledge of medical terminology and common medications, acquired through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and work as a member of a patient-care team, including adapting to the provider’s working style.
• Ability to be a self-starter within the scope of the role.
• Excellent attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or another language spoken in the communities served, where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.

Responsibilities

• Join providers in exam rooms to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide other clinical documentation-related support to the care team.
• Perform other duties as assigned.

Benefits

• Paid vacation and sick time.
• 401(k) matching and retirement savings options.
• Health insurance, including medical, vision, and dental coverage.
• Leadership development opportunities.
• Continuing education stipends.
• Flexible work environments.
• Opportunities for responsibility and rapid advancement.
• Wellness programs and other resources, based on eligibility.
• Eligibility for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed