Medical Scribe

CVS Health • Rockford, IL

10d • $17 - $28 • Onsite

About The Position

The Medical Scribe, also called a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers by assisting with clinical documentation so providers can focus on patient care. Scribes support the care journey by huddling with providers in the morning, joining them in exam rooms to observe and document patient visits, and helping with follow-up tasks after visits.

Scribes document patient encounters in real time and help ensure that clinical documentation is accurate, specific, and timely. They develop expertise in Oak Street Health’s value-based care model, chronic-condition documentation, ICD-10 and CPT coding, and identifying care gaps. The role includes extensive on-the-job training in clinical workflows, value-based medicine, preventive care for chronic conditions, documentation, population health data, and team-based care.

This is a full-time, in-person clinic role requiring approximately 40–45 hours per week during clinic hours. The posting recommends committing at least one year to the role, with two or more years ideal. It may suit people preparing for medical or advanced-practice programs or pursuing careers in health informatics, public health, healthcare administration, medical coding, or related fields.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn concepts and skills.
• Ability and willingness to take direction and work as part of a patient-care team, adapting to the provider’s working style.
• Ability to be a self-starter within the scope of the role.
• Excellent attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.
• Fluency in Spanish, Polish, Russian, or another language spoken by people in the communities served, where indicated.
• A commitment of two or more years is ideal.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and support the care team with additional clinical documentation responsibilities.
• Perform other duties as assigned.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources, based on eligibility.
• Eligibility for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed