Medical Scribe

CVS Health • Bushwick, NY

18d • Onsite

About The Position

A Medical Scribe, internally called a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers with accurate, specific, and timely clinical documentation so providers can focus on patient care. Scribes prepare for the day with providers, observe and document patient visits in real time, and assist with follow-up tasks after visits. They develop expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, and use that knowledge to help identify and close care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventative care, documentation, population health data, and team-based care. Candidates should be prepared to commit at least one year, with two or more years considered ideal. The role is a full-time position requiring approximately 40–45 hours per week during clinic hours, with predictable hours and breaks, and requires in-person clinic work. Cross-coverage may be performed remotely or in person within the assigned region.

Requirements

• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Basic medical knowledge or willingness to learn quickly.
• Ability and willingness to take direction, work as part of a patient-care team, and adapt to the provider’s working style.
• Excellent attendance and ability to work in person in clinics.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.

Nice To Haves

• Fluency in Spanish.
• Ability to type 70 or more words per minute.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street’s population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Provide administrative support to the provider and care team.
• Place orders and referrals.
• Address tasks and support the care team with additional clinical-documentation-related responsibilities.
• Provide cross-coverage for providers within the assigned region, remotely or in person.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed