Medical Scribe

CVS Health•Greensboro, NC

3d•Onsite

About The Position

Oak Street Health Medical Scribes, also called Clinical Informatics Specialists, provide clinical documentation support to primary care providers. Each Scribe is paired with one provider and joins them in exam rooms and team huddles, as well as preparing post-visit summaries. The role supports accurate, specific, and timely documentation and helps the interdisciplinary team identify care gaps, support preventive care for chronic conditions, and provide positive patient experiences. Scribes receive extensive training in Oak Street Health’s value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. This paid position offers significant clinical exposure and experience with chronic disease management and patient-care workflows, particularly for people pursuing medical, physician assistant, nursing, healthcare administration, or other healthcare programs. The position is full-time, in-person, and requires a minimum one-year commitment; a two-year or longer commitment is preferred. It is not a hands-on patient care position.

Requirements

Minimum typing speed of 55 words per minute.
Commit to at least one year in the position.
Excellent attendance and ability to work in person in the clinic approximately 40–45 hours per week, with predictable hours and break times.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical processes.
Ability to work independently as a self-starter, take direction, and contribute as a team member.
Ability to adapt to new workflows and quickly learn concepts and skills, including a paired provider’s processes and procedures.
Comply with hospital and Oak Street Health policies, including HIPAA.
Ability to remain in a stationary upright position or move about the work area for approximately 6–7 hours of an 8-hour workday.
US work authorization.

Nice To Haves

Typing speed of 70 or more words per minute.
Two or more years of commitment to the position.
Recent graduate or current student, with full-time availability, in a healthcare-based degree program and interest in an administrative position that supports career goals.
Experience in work requiring attention to detail and high accuracy, such as research, laboratory work, transcription, or scribing.
Knowledge of medical terminology and common medications.
Prior clinical experience, including shadowing or volunteering.
Fluency in another language.

Responsibilities

Join the provider in the exam room to observe patient visits.
Document patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with the provider to ensure accurate and specific documentation.
Request and review medical records.
Use Oak Street’s population health tools to support clinical documentation improvement.
Prepare for and support Daily Huddles and Clinical Documentation Reviews.
Consult with the provider about clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide additional support to the care team related to clinical documentation.
Perform other administrative duties as assigned.