Medical Scribe

CVS Health•Apache Junction, AZ
•$17 - $28•Onsite

About The Position

The Medical Scribe, also called a Clinical Informatics Specialist (CIS) at Oak Street Health, supports primary care providers by managing clinical documentation so they can focus on patient care. The role includes preparing for the day’s visits with providers, observing and documenting patient encounters in real time, and assisting with follow-up tasks. Scribes develop expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, and identifying care gaps. The position provides extensive on-the-job training in clinical workflows, preventative care, documentation, population health data, and team-based care. The role is intended as a meaningful clinical experience for people pursuing medical, health informatics, public health, healthcare administration, medical coding, or related careers; a commitment of at least one year is required, with two or more years ideal.

Requirements

  • Knowledge of medical terminology and common medications, acquired through a pre-medical degree or prior clinical experience.
  • Advanced listening and communication skills.
  • Strong computer literacy and ability to learn technical workflows.
  • Ability to adapt to new workflows and quickly learn new concepts and skills.
  • Ability and willingness to take direction and work as part of a patient-care team, adapting to the provider’s working style.
  • Ability to be a self-starter within the scope of the role.
  • Excellent job attendance and ability to work in person in clinics.
  • Ability to commit to at least one year in the role; two or more years is ideal.
  • Ability to work approximately 40–45 hours per week during clinic hours.
  • Compliance with hospital and Oak Street Health policies, including HIPAA.
  • US work authorization.

Nice To Haves

  • Prior clinical experience, including shadowing and/or volunteering.
  • Prior scribe or transcription experience.
  • Ability to type 70 or more words per minute.
  • Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where indicated.

Responsibilities

  • Join providers in exam rooms to observe patient visits.
  • Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
  • Assign appropriate CPT and ICD-10 codes.
  • Prepare After Visit Summaries.
  • Consult with providers to ensure accurate and specific documentation.
  • Request and review medical records.
  • Use Oak Street Health population health tools to support clinical documentation improvement.
  • Prepare for and support daily huddles and clinical documentation reviews.
  • Consult with providers about clinical documentation opportunities.
  • Place orders and referrals.
  • Address tasks and provide additional clinical documentation support to the care team.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Paid time off.
  • Retirement savings options.
  • Wellness programs and other resources, based on eligibility.
  • Eligibility for a CVS Health bonus, commission, or short-term incentive program.
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