Medical Scribe

CVS Health • Lansing, MI

20d • $17 - $28 • Onsite

About The Position

The Medical Scribe, referred to internally at Oak Street Health as a Clinical Informatics Specialist (CIS), supports primary care providers with clinical documentation so they can focus on patient care. The role partners with a provider throughout the patient care journey, including planning the day’s visits during morning huddles, observing and documenting visits in the exam room, and assisting with follow-up steps afterward.

Scribes document patient encounters in real time and support accurate, specific, and timely clinical documentation. They develop expertise in Oak Street Health’s value-based care model, chronic-condition documentation, ICD-10 and CPT coding, and identifying care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventative care for chronic conditions, documentation, population health data streams, and team-based care.

The position is full-time, in person in clinics, and requires approximately 40–45 hours per week during clinic hours, with predictable hours and break times. Candidates should be able to commit to at least one year in the role; two or more years is ideal. The role is presented as an opportunity for people preparing for clinical or related careers, including medicine, health informatics, public health, healthcare administration, and medical coding.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and work as a member of a patient-care team, including adapting to the provider’s working style.
• Ability to be a self-starter within the scope of the role.
• Excellent job attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served, where indicated.
• Commitment to two or more years in the role is ideal.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with the provider to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health’s population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with the provider on clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and support the care team with additional responsibilities related to clinical documentation.
• Perform other duties as assigned.

Benefits

• Medical coverage.
• Dental coverage.
• Vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources, based on eligibility.
• Eligibility for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed