Medical Scribe

CVS Health • Pontiac, MI

11d • $17 - $28 • Onsite

About The Position

A Medical Scribe, also called a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers by managing clinical documentation so providers can focus on patient care. Scribes participate in morning huddles, observe and document patient encounters in the exam room, and follow up with providers after visits to support next steps. They build expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, care-gap identification, clinical workflows, preventive care, population health data, and team-based care. The role includes extensive on-the-job training. The employer recommends a commitment of at least 1–2 years and describes the position as an opportunity for people pursuing medical and related healthcare careers.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction and work as part of a patient-care team, adapting to the provider’s working style.
• Ability to be a self-starter within the role’s scope.
• Excellent attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.
• Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where indicated.
• A commitment of two or more years is ideal.

Responsibilities

• Join providers in exam rooms and observe patient visits.
• Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide other administrative support to the provider and care team related to clinical documentation.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage, based on eligibility.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources to support physical, emotional, and financial well-being, based on eligibility.
• Eligible for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed