Medical Scribe

CVS Health•Dayton, OH
•$17 - $28•Onsite

About The Position

The Medical Scribe, referred to internally at Oak Street Health as a Clinical Informatics Specialist (CIS), supports primary care providers with accurate, specific, and timely clinical documentation so providers can focus on patient care. The Scribe participates in the patient-care journey by preparing for visits during morning huddles, observing and documenting encounters in the exam room, and assisting with follow-up tasks after visits. Scribes document encounters in real time, including relevant history, assessment, plan, and physical exam; assign CPT and ICD-10 codes; prepare after-visit summaries; and consult with providers to ensure documentation accuracy. They also support clinical documentation improvement by reviewing records, using population-health tools, and helping prepare for huddles and documentation reviews. Additional administrative support includes placing orders and referrals, addressing tasks, and assisting the care team with documentation-related needs. Oak Street Health provides extensive on-the-job training in clinical workflows, value-based medicine, preventive care for chronic conditions, clinical documentation, population-health data, and team-based care. This full-time position works approximately 40–45 hours per week during clinic hours, with predictable hours and break times. The employer recommends committing at least one year to the role, with two or more years ideal.

Requirements

  • Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
  • Advanced listening and communication skills.
  • Strong computer literacy and ability to learn new technical workflows.
  • Ability to adapt to new workflows and quickly learn new concepts and skills.
  • Ability and willingness to take direction and work as part of a patient-care team, adapting to the provider's working style.
  • Ability to be a self-starter within the scope of the role.
  • Excellent job attendance and ability to work in person in clinics.
  • Ability to commit to at least one year in the role; two or more years is ideal.
  • Ability to work approximately 40–45 hours per week during clinic hours.
  • Compliance with hospital and Oak Street Health policies, including HIPAA.
  • US work authorization.

Nice To Haves

  • Prior clinical experience, including shadowing and/or volunteering.
  • Prior scribe or transcription experience.
  • Ability to type 70 or more words per minute.
  • Fluency in Spanish, Polish, Russian, or other languages spoken in the communities served, where indicated.

Responsibilities

  • Join the provider in the exam room to observe patient visits.
  • Document patient encounters in structured notes, including history of present illness, assessment, plan, and physical exam.
  • Assign appropriate CPT and ICD-10 codes.
  • Prepare after-visit summaries.
  • Consult with providers to ensure accurate and specific documentation.
  • Request and review medical records.
  • Use Oak Street Health population-health tools to support clinical documentation improvement.
  • Prepare for and support daily huddles and clinical documentation reviews.
  • Consult with providers about clinical documentation opportunities.
  • Place orders and referrals.
  • Address tasks and support the care team with additional clinical-documentation-related responsibilities.
  • Perform other duties as assigned.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Potential eligibility for a CVS Health bonus, commission, or short-term incentive program
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