Medical Scribe

CVS Health • Edgewater, IL

9d • Onsite

About The Position

The Medical Scribe, known internally at Oak Street Health as a Clinical Informatics Specialist (CIS), supports primary care providers by documenting patient care so providers can focus on delivering care. The role spans the patient visit: preparing for the day’s visits during morning huddles, observing and documenting encounters in the exam room, and assisting with follow-up tasks after visits. Scribes document encounters in real time, help ensure documentation is accurate, specific, and timely, and use knowledge of value-based care, chronic conditions, ICD-10, and CPT coding to help providers identify and address care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventive care for chronic conditions, documentation, population health data, and team-based care. The position is full-time, approximately 40–45 hours per week during clinic hours, with predictable hours and break times. Candidates should be prepared to commit at least one year; two or more years is ideal. This role can provide paid clinical experience for people pursuing medical, health informatics, public health, healthcare administration, medical coding, or related careers.

Requirements

• Knowledge of medical terminology and common medications, through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Where indicated, fluency in Spanish, Polish, Russian, or another language spoken by people in the communities served.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction, work as part of a patient-care team, and adapt to the provider’s working style.
• Ability to be a self-starter within the scope of the role.
• Excellent attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours, with predictable hours and break times.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.

Responsibilities

• Join providers in exam rooms to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street’s population health tools to support clinical documentation improvement.
• Prepare for and support daily huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide administrative support to providers and care teams.
• Support the care team with additional responsibilities related to clinical documentation.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs.
• Other resources supporting colleagues’ and families’ physical, emotional, and financial well-being, based on eligibility.
• Eligibility for a CVS Health bonus, commission, or short-term incentive program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed