Medical Scribe

CVS Health•Metairie, LA

3d•Onsite

About The Position

Oak Street Health Medical Scribes support primary care providers by handling clinical documentation so providers can focus on patient care. Scribes prepare for the day with providers, observe and document patient visits in real time, and assist with follow-up steps after visits. They serve as clinical documentation assistants, helping ensure that records are accurate, specific, and timely. Scribes develop expertise in value-based care, chronic-condition documentation, ICD-10 and CPT coding, and identifying care gaps. Extensive on-the-job training is provided in clinical workflows, value-based medicine, preventive care, documentation, population health data, and team-based care. The role is full-time and based in clinics, with approximately 40–45 hours per week during clinic hours. Candidates are asked to commit at least one year, with two or more years considered ideal. The position is suited to candidates seeking paid clinical experience, including those considering medical, physician assistant, nurse practitioner, health informatics, public health, healthcare administration, or medical coding careers. The role includes patient-facing documentation, clinical documentation improvement, and administrative support for the provider and care team.

Requirements

Knowledge of medical terminology and common medications, gained through pre-medical education or prior clinical experience.
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows.
Ability to adapt to new workflows and quickly learn concepts and skills.
Ability and willingness to take direction, work as part of a patient-care team, and adapt to the provider’s working style.
Ability to be a self-starter within the role’s scope.
Excellent attendance and ability to work in person in clinics.
Ability to commit to at least one year in the role; two or more years is ideal.
Ability to work approximately 40–45 hours per week during clinic hours.
Compliance with hospital and Oak Street Health policies, including HIPAA.
US work authorization.
Represent service standards of competence, dependability, inclusivity, and seamless teamwork.

Nice To Haves

Prior clinical experience, including shadowing and/or volunteering.
Prior scribe or transcription experience.
Ability to type 70 or more words per minute.
Fluency in Spanish, Polish, Russian, or another language spoken in the communities served, where indicated.

Responsibilities

Join providers in exam rooms, observe patient visits, and document encounters in real time.
Prepare structured clinical notes, including history of present illness, assessment, plan, and physical examination.
Assign appropriate CPT and ICD-10 codes.
Prepare After Visit Summaries.
Consult with providers to ensure accurate and specific documentation.
Request and review medical records.
Use population health tools to support clinical documentation improvement.
Prepare for and support daily huddles and Clinical Documentation Reviews.
Consult with providers about clinical documentation opportunities.
Place orders and referrals.
Address tasks and provide additional administrative support to the provider and care team related to clinical documentation.
Perform other duties as assigned.

Benefits

Paid vacation and sick time.
401(k) match options and retirement investment options.
Health insurance, including medical, dental, and vision coverage.
Leadership development opportunities.
Continuing education stipends.
Flexible work environments at new centers.
Opportunities for high levels of responsibility and rapid advancement.
Paid time off.
Wellness programs and other resources supporting physical, emotional, and financial well-being.
Eligibility for a CVS Health bonus, commission, or short-term incentive program.