Medical Scribe

CVS Health • Raleigh, NC

10d • $17 - $28 • Onsite

About The Position

Oak Street Health Medical Scribes, also called Clinical Informatics Specialists (CIS), support primary care providers as clinical documentation assistants. Each Scribe is paired with one provider and joins them in the exam room, team huddles, and post-visit work to produce accurate, specific, and timely documentation. Scribes receive extensive training in Oak Street Health’s value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Their work helps the interdisciplinary care team identify and close care gaps, support preventive measures for chronic conditions, and improve patient experiences.

The position is intended for people seeking significant clinical exposure, particularly those on pre-medical or healthcare administration tracks. Candidates should expect to commit at least one year, with a two-year commitment preferred. It is a paid, full-time, in-person role offering experience with chronic disease management and patient-care workflows before pursuing MD, PA, nursing, or other professional healthcare programs. The position is not a hands-on patient care role.

Requirements

• Minimum typing speed of 55 WPM.
• Commit to at least one year in the position.
• Excellent job attendance and ability to work in person in the clinic approximately 40–45 hours per week, with predictable hours and break times.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical processes.
• Ability to work independently as a self-starter and take direction as a team member.
• Ability to adapt to new workflows and quickly learn concepts and skills, particularly a paired provider’s processes and procedures.
• Comply with hospital and Oak Street Health policies, including HIPAA.
• Ability to remain in a stationary upright position or move about the work area for approximately 6–7 hours of an 8-hour workday to perform core operational duties; reasonable accommodations are available to qualified individuals.
• US work authorization.

Nice To Haves

• Typing speed of 70 WPM or higher.
• Two or more years of commitment to the position.
• Recent graduate or current student, with full-time availability, in a healthcare-based degree program and interest in an administrative position that advances career goals.
• Experience in work requiring attention to detail and high accuracy, such as research, laboratory work, transcription, or scribing.
• Knowledge of medical terminology and common medications.
• Prior clinical experience, including shadowing or volunteering.
• Fluency in another language.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with the provider to ensure documentation is accurate and specific.
• Request and review medical records.
• Use Oak Street Health population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with the provider about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and provide additional clinical-documentation support to the care team.
• Perform other administrative duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources to support physical, emotional, and financial well-being, based on eligibility
• Eligible for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed