Medical Scribe

CVS Health • Crown Point, OH

17d • Onsite

About The Position

The Medical Scribe, internally called a Clinical Informatics Specialist (CIS), supports Oak Street Health primary care providers with clinical documentation so they can focus on patient care. Scribes support the patient care journey by huddling with providers each morning, observing and documenting visits in the exam room, and assisting with next steps after visits. They document patient encounters in real time, become familiar with value-based care and chronic-condition documentation, and help providers identify and close care gaps. The role includes extensive on-the-job training in clinical workflows, value-based medicine, preventive care for chronic conditions, accurate documentation, population health data streams, and team-based care. The position is intended for a commitment of at least one year, with two or more years considered ideal, and may suit people pursuing clinical, health informatics, public health, healthcare administration, or medical coding careers.

Requirements

• Knowledge of medical terminology and common medications, gained through a pre-medical degree or prior clinical experience.
• Advanced listening and communication skills.
• Strong computer literacy and ability to learn new technical workflows.
• Ability to adapt to new workflows and quickly learn new concepts and skills.
• Ability and willingness to take direction, work as a member of a patient-care team, and adapt to the provider's working style.
• Ability to be a self-starter within the role's scope.
• Excellent job attendance and ability to work in person in clinics.
• Ability to commit to at least one year in the role; two or more years is ideal.
• Ability to work approximately 40–45 hours per week during clinic hours.
• Compliance with hospital and Oak Street Health policies, including HIPAA.
• US work authorization.
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities served, where indicated.

Nice To Haves

• Prior clinical experience, including shadowing and/or volunteering.
• Prior scribe or transcription experience.
• Ability to type 70 or more words per minute.

Responsibilities

• Join the provider in the exam room to observe patient visits.
• Document patient encounters in structured notes, including the history of present illness, assessment, plan, and physical exam.
• Assign appropriate CPT and ICD-10 codes.
• Prepare After Visit Summaries.
• Consult with providers to ensure accurate and specific documentation.
• Request and review medical records.
• Use Oak Street's population health tools to support clinical documentation improvement.
• Prepare for and support Daily Huddles and Clinical Documentation Reviews.
• Consult with providers about clinical documentation opportunities.
• Place orders and referrals.
• Address tasks and support the care team with additional clinical-documentation-related responsibilities.
• Perform other duties as assigned.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• Eligibility for a CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed