Medical Scribe

Summit Health•New York, NY

18d

About The Position

The Scribe Tech captures accurate, detailed documentation of patient visits in the EMR and assists physicians with basic patient care and medical procedures. The role also supports site operations by helping direct patient flow, maintaining inventory, following up on laboratory matters, and ensuring site laboratory compliance with Department of Health regulations. Scribe Techs provide compassionate, high-quality customer service while adhering to established protocols and managing the volume of a fast-paced urgent care setting without compromising quality. This role offers exposure to the healthcare profession and may be of interest to people pursuing CNA, medical assistant, EMT, paramedic, medical school, PA school, or nursing careers. Training will be provided for candidates who do not have the preferred medical assisting or phlebotomy credentials.

Requirements

High school diploma or GED.
Basic Life Support (BLS) certification required at the time of hire.
Excellent verbal, written, and interpersonal skills; English speaking and writing skills are required.
High attention to detail and strong organizational and problem-solving skills.
Ability to work independently and as part of a team.
Friendly and professional demeanor with excellent bedside manner.
Flexible with a full-time work schedule that includes a weekend day.
Computer proficiency.
Ability to adapt to a continuously evolving environment and maintain a positive attitude.
Passion for helping others in an urgent care environment.
Ability to maintain a quick pace for the duration of scheduled shifts, which are 8–12 hours excluding meals and breaks.

Nice To Haves

Undergraduate degree.
Graduation from an accredited Medical Assisting program and/or phlebotomy certification; not required, as training will be provided.
Knowledge of third-party payor requirements.
Bilingual language skills, required or preferred depending on the site location.

Responsibilities

Capture accurate and detailed documentation of patient visits in the EMR in a timely manner.
Assist physicians with basic patient care and medical procedures, including tasks such as phlebotomy, urine drug screens, lab processing, fit testing, rapid point-of-care testing, urinalysis, EKGs, and procedure setup.
Maintain site laboratory and exam-room compliance with Department of Health regulations, including logbooks, checking expiration dates on medications and supplies, and handling specimens properly.
Escort patients to exam rooms, x-rays, or other on-site facilities as needed.
Maintain a quick pace in a fast-paced urgent care facility throughout scheduled shifts, except for meal and break times.
Facilitate diagnostic tests such as CT scans, MRIs, and ultrasounds, and referrals to medical specialists for follow-up care via Aftercare.
Communicate with patients, pharmacies, and physicians by phone under physician guidance.
Help maintain a clean, courteous, and professional working environment.
Ensure the site is fully stocked with supplies.
Provide compassionate care and customer service to patients while following established protocols and processes.