Medical Scheduler

Together Women's Health, LLC•Memphis, TN

1d•Onsite

About The Position

MidSouth OBGYN, a practice partner of Together Women's Health, is looking to add a full time Medical Scheduler to their team! The Medical Scheduler embraces a strong commitment to providing an exceptional patient experience with every interaction. This role ensures each patients' encounter is professional, warm, and caring while meeting a patient's individual needs.

Requirements

A high school diploma or equivalent
Knowledge of customer service principles and practices
Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping is preferred
Knowledge of multi-line phone system
Demonstrated initiative and strong organizational skills
Exceptional interpersonal communication skills with a positive tone
Ability to work independently on assigned tasks as well as to accept direction on given assignments
Deals with confidential information and/issues using discretion and judgement
Proven achiever, not afraid of ambitious goal setting and high expectations
Strong interpersonal and communication skills; experience in effectively communicating with the public
Strong organizational skills; must be able to manage and prioritize multiple workstreams and patient interactions simultaneously

Responsibilities

Answering telephones and emails as well as common questions about surgical times, appointments, and instructions
Assist patients in filling out forms and collect fees such as co-pays, co-insurance, and any other monies due
Ensures patients have proper medical clearance and pre-surgical testing as needed
Enters notes/special instructions needed for scheduling in the electronic medical record
Scheduling patients' appointments, surgeries, and obstetric deliveries. Sending reminders to patients, and scheduling emergency and add-on surgeries
Ensuring adequate preparation for surgeries by scheduling the necessary equipment and procedure rooms and maintaining the surgical inventory
Understanding surgical procedures, such as the necessary time a surgery takes and the medical staff necessary, to properly maintain a surgical schedule
Providing patients with pre- and post-operative instructions
Managing surgical documents, gathering, and inputting patients' information, and entering post-surgery data into patients' records
Ensuring all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon's directions
Maintains confidentiality of patient and company related business
Other duties as assigned