Medical Scheduler

TEKsystems • Indianapolis, IN

2d • Hybrid

About The Position

Join a respected healthcare revenue cycle team as a Scheduling Specialist, where you'll play a key part in coordinating patient appointments and ensuring smooth daily operations. This is an excellent opportunity for individuals who enjoy helping others, thrive in fast‑paced environments, and are passionate about contributing to meaningful work that directly impacts patient care.

Requirements

• 2+ years of recent call center experience
• Strong attention to detail and accurate data entry skills
• Excellent verbal communication skills
• Ability to think quickly and remain professional under pressure
• Empathy and a patient‑centered mindset
• Willingness to adapt and support multiple departments when needed
• Alignment with core values: Purpose, Excellence, Compassion, Team

Nice To Haves

• Bachelor’s degree or progress toward one

Responsibilities

• Schedule patient appointments accurately and efficiently
• Follow all scheduling guidelines and departmental procedures
• Communicate appointment details clearly to patients and clinical teams
• Audit and complete electronic documentation of patient and case information
• Meet daily deadlines while maintaining a high standard of quality
• Provide exceptional customer service to patients, peers, and supervisors
• Represent the organization’s core values: purpose, excellence, compassion, and teamwork

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees