Medical Scheduler

CENTRAL NEW YORK CARDIOLOGY PCCity of Utica, NY

About The Position

As a Medical Scheduler, you will play an integral role in ensuring the smooth operation of healthcare facilities. You will be responsible for coordinating appointments, managing patient records, and liaising with medical professionals to ensure timely and efficient patient care.

Requirements

  • High school diploma or equivalent
  • Previous experience in a medical office or healthcare setting preferred
  • Excellent communication and customer service skills
  • Strong organizational skills and attention to detail
  • Proficiency in computer software and scheduling programs
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Knowledge of medical terminology and procedures is a plus

Responsibilities

  • Schedule and confirm patient appointments using the Medent scheduling software
  • Manage patient records and update medical information as necessary
  • Communicate with medical professionals to ensure patient care is coordinated and efficient
  • Provide excellent customer service to patients and their families
  • Answer phone calls and emails in a professional and timely manner
  • Ensure compliance with healthcare regulations and guidelines
  • Collaborate with other healthcare professionals to ensure patient care is seamless and effective

Benefits

  • Medical, dental and vision insurance
  • Basic Life & AD&D employer paid
  • Vacation, sick and holiday time paid
  • Retirement 401(k) with employer contributions
  • Employee assistance program
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