Medical Scheduler

TEKsystems • Queenstown, MD

4d • $17 - $19 • Onsite

About The Position

We are seeking a Medical Scheduler to join a fast-paced healthcare office environment. This role is ideal for someone with strong customer service skills who thrives in a structured setting and enjoys working directly with patients. You will be responsible for managing patient scheduling, handling inbound calls, and supporting front office operations while ensuring a positive patient experience.

Requirements

• Strong customer service skills with a professional, friendly demeanor
• Experience in a fast-paced environment (medical, retail, hospitality, or call center)
• Excellent communication and organizational skills
• Ability to multitask and manage a high volume of calls
• Strong attention to detail and work ethic
• Comfortable using computers and navigating multiple systems

Nice To Haves

• Prior experience in a healthcare or medical office setting
• Medical scheduling or patient registration experience
• Familiarity with medical terminology
• Experience with EMR systems (Epic preferred)
• Call center experience

Responsibilities

• Schedule and coordinate patient appointments efficiently
• Handle approximately 50+ calls per day in a high-volume environment
• Assist with patient check-in and check-out as needed
• Verify patient information, including insurance and billing details
• Direct patient questions and concerns to appropriate providers or departments
• Support billing-related inquiries and assist with account resolution
• Maintain accurate documentation in the Electronic Medical Records (EMR) system
• Ensure compliance with healthcare regulations and confidentiality standards
• Provide general administrative and front office support

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed