Medical Scheduler I- Patient Access

Kettering Health • Kettering, OH

2d • Onsite

About The Position

The Medical Scheduler I supports patient care and access by coordinating appointments, verifying insurance, and maintaining accurate records to ensure efficient scheduling and a positive patient experience. This role communicates with patients, providers, and staff to facilitate timely and accurate scheduling in compliance with regulatory standards. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Requirements

• High school diploma or equivalent
• At least 1 year of experience in customer service or a healthcare environment

Nice To Haves

• Associate degree or higher in healthcare administration, business administration, or a related field
• Experience in medical scheduling
• Familiarity with electronic health record (EHR) systems
• Knowledge of medical terminology
• Certified Healthcare Access Associate (CHAA) credential

Responsibilities

• Coordinating appointments
• Verifying insurance
• Maintaining accurate records to ensure efficient scheduling and a positive patient experience
• Communicating with patients, providers, and staff to facilitate timely and accurate scheduling in compliance with regulatory standards
• Performing other duties as assigned
• Carrying out all job responsibilities in alignment with Kettering Health's mission, vision, values, and B Safe program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED