Patient Access Clerk/Scheduler

Riverwood Healthcare Center Aitkin, MN, US, MN
$19 - $22Onsite

About The Position

The Patient Access Clerk is responsible for verifying and updating patient demographic and insurance information, collecting necessary documentation, and scheduling patient appointments. This role ensures a smooth and efficient scheduling process while delivering excellent customer service to patients and providers. The patient access clerk plays a critical role in patient access, ensuring timely scheduling, verifying insurance eligibility, and providing necessary instructions to patients.

Requirements

  • High school diploma or equivalent required.
  • Strong knowledge of medical terminology, insurance verification, and HIPAA compliance.
  • Excellent communication, organizational, and multitasking skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks efficiently.

Nice To Haves

  • Previous experience in patient registration, scheduling, or a healthcare setting preferred.
  • Proficiency with electronic health records (EHR) and scheduling systems preferred.

Responsibilities

  • Verifying and updating patient demographic and insurance information
  • Collecting necessary documentation
  • Scheduling patient appointments
  • Ensuring a smooth and efficient scheduling process
  • Delivering excellent customer service to patients and providers
  • Ensuring timely scheduling
  • Verifying insurance eligibility
  • Providing necessary instructions to patients

Benefits

  • health insurance
  • dental insurance
  • vision insurance
  • life insurance
  • a 401(k)-retirement plan
  • wellness benefits with on-site fitness center
  • a time off package
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