Adventure Park Medical Responder - Level One, Two or Three

Town of Frisco•Frisco, CO

1d•Onsite

About The Position

This hourly, seasonal position is responsible for the overall safety of Frisco Adventure Park & Frisco Nordic Center guests and staff. The role involves providing emergency response, maintaining emergency response equipment, enforcing safety rules and practices, proactively patrolling terrain, and carrying out terrain safety, inspection, and maintenance practices. There are three levels to the Medical Responder position: Level One, Two, and Three. Offers will be made based on the interview and relevant experience. Medical Responders typically work 10-hour shifts covering medical incidents related to the Frisco Adventure Park Tubing Hill, Railpark, Ski Hill, and Nordic Center guests. This position requires regular and reliable in-person attendance at the designated worksite as an essential function of the job. As a public servant, physical presence is necessary to effectively perform essential duties, support operational needs, collaborate with team members, provide direct service to the public and internal stakeholders, utilize on-site equipment and resources, and maintain effective communication, responsiveness, and accountability in serving the community. Adheres to Town of Frisco policies, mission, vision, values, competencies, standards, and regulations including but not limited to proper attire, safety procedures, and overall professionalism. Attends Town and departmental training and meetings as appropriate or assigned. Ability to function and make good decisions in the absence of a supervisor. Communicates with Town of Frisco employees, citizens, customers and vendors in a professional, courteous and timely manner both verbally and in writing. Performs other job duties/responsibilities as assigned by management. Employees are held accountable for all duties of this job, demonstrates accountability for work, and takes ownership in job performance.

Requirements

Required – High School Diploma or GED
Medical Reporting via tablet app or computer
Required: Valid Colorado Driver’s License
Must be currently certified and present a valid up to date CPR for the Professional Rescuer card or currently enrolled in a class to get you those certifications.
Must present proof of either of the following – Wilderness First Responder (WFR) certification or Outdoor Emergency Care (OEC)
Must present proof of either of the following - Colorado certified Emergency Medical Technician (EMT) or Colorado certified Advanced Emergency Medical Technician (AEMT)
Must present proof of either of the following –Colorado certified Emergency Medical Technician – Intermediate (EMT-I) or Colorado certified Paramedic
None
Required: Ability to communicate effectively in English, both verbally and in writing.
Required: Ability to function independently and make sound and reasonable decisions in the absence of supervisory guidance.
18+ years of age to drive Town vehicle.
Must have advanced or higher downhill skiing ability in all terrain in all conditions
Must have advanced Nordic skiing abilities in all terrain and all conditions
Must possess excellent public relations and communications skills as well as high level of friendliness
Must handle stressful situations
All Levels Up to 10 Pounds 2/3 OR MORE Standing 2/3 OR MORE
All Levels Up to 25 Pounds 2/3 OR MORE Walking 2/3 OR MORE
All Levels Up to 50 Pounds 2/3 OR MORE Sitting 2/3 OR MORE
All Levels Up to 100 Pounds 1/3 to 2/3 Using hands to finger, hands to feel 2/3 OR MORE
All Levels More than 100 Pounds UP TO 1/3 Reaching with hands and arms 2/3 OR MORE
All Levels Climb or balance 2/3 OR MORE
All Levels Stoop, kneel, crouch or crawl 2/3 OR MORE
All Levels Talk or hear 2/3 OR MORE
All Levels Taste or smell UP TO 1/3
Vision: Close Vision: Yes Distance Vision: Yes Color Vision: Yes
Peripheral Vision: Yes Depth Perception: Yes Ability to adjust focus: Yes

Nice To Haves

Preferred: 1 year of guest service
Preferred : 1 winter season ski area operations
Preferred : 1 year of guest service experience.
Preferred: 1 year of guest service

Responsibilities

Proactively patrol terrain including Frisco Adventure Park and Nordic Center operations. This includes but is not limited to Tubing Hill, Ski/Ride Hill, Terrain Park, Nordic Center Trails.
Enforce safety practices and operating rules and regulations.
Conduct terrain inspections and ensure all logs are completed correctly.
Provide exceptional guest service to all Adventure Park and Nordic Center guests by giving appropriate information, directions and conducting all interactions with a smile, eye contact and clear communication.
Be knowledgeable in Adventure Park and Nordic Center operations, offerings, programs and events.
Provide medical response for on-site winter special events.
Utilize established safety and risk management procedures to deliver guest-friendly safety briefings, and proper lift loading/unloading procedures.
Safely operate UTV and/or snowmobile at all times.
Handle repetitive questions, scenarios and tasks with professionalism, politeness and courtesy.
Interact with guests, co-workers, and management in a professional manner at all times.
Conduct yourself in a positive, professional manner, and use appropriate language at all times.
Inspect Frisco Adventure Park for possible hazards, correct and communicate the changes to management team.
Assist setting fencing and signage where appropriate.
Provide emergency response to incidents and accidents at the Frisco Adventure Park and Nordic Center.
Investigate and document incidents and accidents.
Prepare and utilize emergency response equipment.
Maintain equipment, an appropriate inventory of supplies, and conduct routine inspections.
Carry out regular safety and emergency response drills to ensure skill proficiency.
Remain alert and vigilant to provide instructions to guests and anticipate possible problems requiring the immediate stoppage of the lift or Rope Tow.
Respond to incidents or emergencies as covered in training manual.
Assist with opening and closing duties.
Communicate with operations management in a timely and professional manner verbally and in writing to resolve guest issues and ensure safety.
Maintain all personal grooming standards and uniform policies.
Work in a team-based environment supporting the Adventure Park, Recreation Department, the Town of Frisco, and the initiatives of the Director and Managers.
Utilize appropriate on-slope communication processes to manage terrain conditions, safety response, and customer service.
Assist management with equipment repair and maintenance.
Assist in all other aspects of Frisco Adventure Park operations as necessary.
Perform other duties as assigned by the Operations Manager or other managerial staff.
Operate UTV.
Patrol on skis and foot to enforce safe terrain use.
Serve as the Lead medical responder in the event of health emergency on-site.
Coordinate daily medical response plan with FT/YR WFR staff.
Provide basic emergency care to guests.
Operate snowmobiles & UTV’s.
Provide advanced emergency care to guests.
Lead staff medical response trainings and scenarios.
Operate snowmobiles, UTV’s, Town vehicles.
Communicate with medical liaison as necessary.
Ensure industry standard medical protocol is being implemented.
Review and make recommendations to improve guest and terrain safety.

Benefits

FREE car wash
free recycling, trash, and compost pick up
free paddle sports
a free 2-hour pontoon/fishing boat rental reservation (one per employee)
free boat rentals if not rented for the final rental of the day
free tubing at the Frisco Adventure Park
free Nordic Center passes for employee and family
free Terrain Park pass
friends and family passes for tubing
Copper Mountain discounted season passes
Copper Mountain free daily lift ticket voucher program for employee and half off for dependents
Limited housing opportunity for seasonal, FULL-TIME employees
SKI FREE @ Copper
Option to participate in the Summit Foundation Ski Medallion program through Employee Giving