Aerial Adventure Park Guides

Berkshire East Ski ResortCharlemont, MA
$17 - $17Onsite

About The Position

Provide instruction and guidance for guests using the Aerial Adventure Park. This position is from current until the end of October, with training occurring pre-Fall. The role may cover shifts for both the Aerial Adventure Park and Treehouse Trail attractions. Weekend and holiday work are mandatory.

Requirements

  • Skilled in providing outstanding customer service.
  • Display good judgment skills in making decisions.
  • Must follow company procedures for maintaining a safe workplace.
  • Must pay attention to detail and have an extreme dedication to safety.
  • Must have a friendly and fun disposition and connect with guests.
  • Applicants must be at least age 18 for park operator & monitor positions.
  • Cori background check required prior to being hired.
  • Must successfully complete Aerial Park Course training.

Nice To Haves

  • Prior experience working with children helpful.
  • First aid & CPR certification preferred.

Responsibilities

  • Greet guests and provide them with general course information & direction.
  • Check guests to ensure waivers are signed & tickets are purchased.
  • Familiarize guests with the safety equipment used on the course.
  • Observe and assist guests as they maneuver throughout the attraction.
  • Verify guests meet the age and weight restrictions of attraction.
  • Assess guest age and skill level/ ability and make recommendations.
  • Ensure that guests are using equipment properly and safely.
  • Monitor ticket times to assure everyone gets allotted time on course.
  • Perform retrievals and evacuations when necessary.
  • Provide basic first aid care when necessary.
  • Perform course and gear inspections and maintain proper documentation.
  • Assist with the upkeep of grounds & maintaining park equipment.
  • Ensure that all guests have a fun and memorable experience.
  • Perform other tasks as assigned by manager.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service