Medical Records Technician

Logan Health Medical Center•Kalispell, MT

2d•Onsite

About The Position

The Medical Records Technician supports daily office operations, maintains patient records, and ensures compliance with HIPAA and legal standards. The position is based at Logan Health Medical Center in Kalispell, Montana, and is scheduled full time on the day shift for 40 hours per week. Schedules may be adjusted as needed to accommodate the position and organizational needs. The technician prepares, scans, indexes, categorizes, and organizes patient records; processes medical record requests; conducts quality audits and resolves discrepancies; and assists with data management, reporting, account merging, and identifying record deficiencies. The role also involves responding promptly and professionally to requests, collaborating with team members, maintaining supplies and equipment, and coordinating repairs as necessary. Specific duties may vary based on departmental needs, and other similar duties may be assigned. The successful candidate is detail-oriented, organized, and able to work independently as well as collaboratively. They must handle sensitive and confidential situations with professionalism and tact and maintain accuracy and efficiency. Regular and consistent attendance is required.

Requirements

At least one of the following: a minimum of one year of administrative office work experience; a minimum of one year of work experience in a healthcare setting; or post-high-school or vocational training.
Strong customer service skills and professional phone etiquette.
Ability to multitask in a fast-paced environment.
Proficiency in Microsoft Office Suite and ability to learn new software.
Excellent organizational, critical-thinking, and communication skills.
Commitment to confidentiality and teamwork.
Professionalism and tact when managing sensitive and confidential situations.
Regular and consistent attendance.

Nice To Haves

Experience with Electronic Medical Records (EMR).
Knowledge of medical terminology.

Responsibilities

Assist with daily office operations and provide backup as needed.
Prepare, scan, index, categorize, and organize patient records according to department procedures.
Process medical record requests in compliance with HIPAA and legal requirements.
Respond promptly and professionally to requests.
Conduct quality audits of scanned records and resolve discrepancies in patient records.
Assist with data management and reporting; run reports, merge accounts, and analyze patient records for deficiencies.
Maintain supplies and equipment and coordinate repairs as necessary.
Collaborate with team members to meet departmental needs.
Maintain regular and consistent attendance as scheduled by department leadership.