Medical Records Technician

Logan Health • Kalispell, MT

4d • Onsite

About The Position

The Medical Records Technician supports daily office operations, maintains patient records, and helps ensure compliance with HIPAA and legal standards. The role involves preparing, scanning, indexing, categorizing, and organizing records; processing requests; auditing records for quality; supporting data management and reporting; and resolving issues. The technician also maintains supplies and equipment and collaborates with team members to meet departmental needs. The position is full-time, 40 hours per week, on a day shift at Logan Health Medical Center in Kalispell, Montana. Schedules may be adjusted to meet position and organizational needs. The role requires regular, consistent attendance. Specific duties may vary based on departmental needs, and other similar duties may be assigned.

Requirements

• At least one of the following: one year of administrative office work experience, one year of healthcare work experience, or post-high-school or vocational training.
• Strong customer service skills and professional phone etiquette.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite and ability to learn new software.
• Excellent organizational, critical-thinking, and communication skills.
• Commitment to confidentiality and teamwork.
• Ability to manage sensitive and confidential situations with professionalism and tact.
• Regular and consistent attendance as scheduled by department leadership.

Nice To Haves

• Experience with Electronic Medical Records (EMR).
• Knowledge of medical terminology.

Responsibilities

• Assist with daily office operations and provide backup as needed.
• Prepare, scan, index, categorize, and organize patient records according to department procedures.
• Process medical record requests promptly and professionally in compliance with HIPAA and legal requirements.
• Perform quality audits on scanned records and resolve discrepancies in patient records.
• Maintain supplies and equipment and coordinate repairs as necessary.
• Run reports, merge accounts, and analyze patient records for deficiencies.
• Respond promptly to requests and collaborate with team members to meet departmental needs.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) with matching
• Life and disability insurance options
• Critical illness and voluntary accident options
• Paid time off
• Holiday pay
• Illness bank
• Tuition reimbursement
• Employee referral bonuses
• Employee Assistance Program (EAP)
• Wellness coaching and incentives
• Discounted Logan Health Fitness Center membership

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed