Medical Records Technician (PRN)

Planned Systems International, Inc.•El Paso, TX

8d•Onsite

About The Position

Cognito LLC, a Planned Systems International (PSI) joint venture, is seeking a PRN Medical Records Technician to support the ICE Health Services Corps at the El Paso Processing Center in El Paso, Texas. The technician maintains the electronic health record and helps ensure accurate, complete, and timely medical information is available to healthcare providers. Work is on an as-needed basis, including coverage for staff absences, high-census periods, or special projects; hours and shifts vary. The role includes receiving, scanning, verifying, filing, and archiving medical documentation; maintaining patient records and appointment systems; checking records for completeness; routing reports and incomplete documents to appropriate staff; and entering data and running reports through electronic systems. The technician must safeguard patient and record confidentiality and adapt to changing priorities in a dynamic healthcare setting. The position may require responding to emergency activations. On-call availability is not required.

Requirements

High school diploma or GED equivalent.
Maintain Heartsaver CPR AED certification through the American Heart Association.
At least one year of healthcare-setting experience as a Medical Records Technician, Unit Clerk, Medical Record Clerk, or in a similar position involving daily processing of electronic medical or health records.
At least one year of direct experience and proficiency with Microsoft Word, Excel, Outlook, and SharePoint.
Ability to pass a background check and drug screen; current physical and immunizations are required.
Knowledge of standard electronic medical-record procedures, methods, and requirements for routine medical-records management.
Knowledge of electronic medical-record workflows, documentation and time requirements, record accuracy and completeness review, and deadline tracking.
Knowledge of medical terminology.
Ability to manage a high volume of medical records, including intake, discharge, and requests from outside sources.
Ability to receive and process information requests in accordance with the Fair Information Practice Principles and Privacy Act.
Ability to recognize documentation inconsistencies and take appropriate action to resolve them.
Ability to maintain an electronic medical-record system and comply with applicable regulatory requirements.
Ability to work in a multicultural and multilingual environment.
Ability to spend approximately 90% of work time using computers, scanners, and printers.
Ability to use telephonic interpreter or translation services when needed.
Ability to adapt to sudden schedule changes and flexible work requirements.
Proficient spoken and written English to develop positive rapport with patients, coworkers, and other stakeholders.
Ability to establish and maintain positive working relationships in a multidisciplinary environment.
Ability to navigate electronic work environments, including electronic health records, web-based training, and communications.
Knowledge of HIPAA and Privacy Act rules concerning confidential patient information and personally identifiable information.
Ability to meet the physical demands of the role, including standing, walking, bending, crouching, reaching, and lifting moderately heavy patients or equipment.
Ability to respond on foot to a medical emergency within four minutes and perform CPR or emergency care while standing or kneeling.
Ability to assist sick, injured, or aging detainees or staff in exiting the building during an emergency.

Responsibilities

Prepare, update, and maintain accurate medical records for each patient.
Maintain appointment systems for patients and clinical staff, where applicable.
Track compliance with internally scheduled appointments and provide timely reminders to IHSC staff, where applicable.
File and scan laboratory, radiology, and other reports in the appropriate electronic medical record sections within prescribed timelines.
Route clinical reports to appropriate clinic staff within prescribed timelines.
Archive clinical information from medical records in accordance with IHSC policies and procedures.
Review documentation for completeness and route incomplete documents to the appropriate provider for correction before filing or scanning.
Use multiple systems to process narrative and tabular material and provide required or requested information to appropriate medical personnel.
Perform record-keeping functions in accordance with program policies and position requirements.
Maintain proficiency in electronic health records and complete and pass initial and annual Medical Records Technician competencies.
Complete required initial, annual, and ad hoc training.
Participate in reviewing established protocols and identifying areas for improvement.
Protect patient and medical-record confidentiality in compliance with the Privacy Act and HIPAA.
Follow IHSC policies, procedures, directives, operational memoranda, and accreditation standards.
Participate in safety, infection prevention and control, quality improvement, patient education, and other applicable programs and collateral duties.
Attend and participate in general and medical staff meetings.
Respond to medical emergencies in the facility within the required timeframe and assist with emergency evacuation when needed.

Benefits

Competitive compensation package.
Paid leave.
Employer-sponsored medical, dental, and vision insurance options for benefits-eligible full-time employees.
Short- and long-term disability insurance.
Life insurance and AD&D coverage.
Legal services, identity theft, and accident insurance.
Flexible spending account and health savings account options.
Company-sponsored 401(k) plan with an immediately vested employer contribution match.
Professional courses and certifications.
Tuition reimbursement programs.
Continuing education and work-life balance.