Outpatient Medical Records Technician - Mental Health 646

Telecare Corporation•San Bernardino, CA

About The Position

The Medical Records Technician is responsible for maintaining, storing, and processing medical records and electronic health record (EHR) data. The role includes clerical and technical duties related to program medical-record management and oversight, including assembling and analyzing records, releasing information, processing data, collecting and reconciling information, and preparing reports in accordance with medical, administrative, ethical, legal, and regulatory requirements for a mental health care system. The technician must work independently and communicate verbally and in writing with clients, family members, the public, physicians, and staff. The position is with San Bernardino ACT (Assertive Community Treatment), a community-based program serving adults with serious mental illness.

Requirements

  • At least one year of EHR or healthcare information system experience in a psychiatric inpatient or outpatient program or acute hospital setting, and RHIT or RHIA credentialing through AHIMA; or two years of such experience and completion of an approved Health Information/Medical Record Certificate Program; or three years of EHR or paper medical-record-system experience in an outpatient or community-based healthcare program.
  • Working knowledge of managing a hybrid medical record system.
  • Knowledge of local, state, and federal regulations, survey processes, accreditation standards, and psychiatric requirements.
  • Knowledge and application of appropriate coding systems, including ICD-10 CM and DSMV.
  • Knowledge of documentation and legal issues pertaining to HIPAA, PHI, and other health information.
  • Proficiency in Microsoft Office 365.
  • Sensitivity to multicultural populations and issues.
  • Ability to communicate effectively with staff and County representatives.
  • Ability to read, write, and speak English, and willingness to work with mentally impaired adults.
  • Must be at least 18 years of age.
  • Must hold CPR, Crisis Prevention Institute (CPI), and First Aid certifications on the date of employment or obtain them within 60 days, and maintain current certification throughout employment.
  • Successful completion of applicable post-offer physical examination, two-step PPD tuberculosis test, acceptable criminal background clearances, excluded-party sanctions, and degree or license verification.
  • Valid and current driver’s license and personal vehicle insurance with the employee listed as a driver.
  • Willingness to use a personal vehicle to attend meetings; weekly mileage is reimbursed at the IRS rate.
  • If the position requires driving, a valid driver’s license, motor vehicle clearance, and proof of auto insurance are required at employment and must be maintained; additional regulatory, contractual, or local requirements may apply.

Nice To Haves

  • Experience with Caminar, Avatar, or Anasazi EHR systems is desired.

Responsibilities

  • Maintain, store, and process medical records and EHR data.
  • Manage and oversee program medical records, including assembling and analyzing records.
  • Release information and perform data processing, collection, and reconciliation.
  • Prepare reports in accordance with medical, administrative, ethical, legal, and regulatory requirements.
  • Communicate with clients, family members, the public, physicians, and staff.

Benefits

  • Paid time off accrual each pay period for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
  • Free continuing education units, supervision for BBS Associate License, coaching, and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
  • Weekly mileage reimbursement at the IRS rate for use of a personal vehicle to attend meetings.
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