ADMINISTRATION - Medical Records Specialist
About The Position
The Medical Records Specialist coordinates and fulfills medical records requests for the organization. The role validates requestor identity, authority, and required authorizations; identifies and prepares responsive records; verifies the accuracy, completeness, and appropriate scope of each release; delivers records through approved secure methods; and calculates, collects, and documents applicable fees. The specialist safeguards confidential information and performs work in accordance with HIPAA, applicable federal and state requirements, and organizational policies and procedures. This is an in-office position in a well-lighted, temperature-controlled, and humidity-controlled environment. The employee may be asked to travel to organizational sites and to trainings, conferences, and meetings as an organization representative. Occasional travel to off-campus locations using an LBHS vehicle may be required.
Requirements
- Bachelor’s degree in health information management, healthcare administration, business administration, or a related field.
- Prior experience processing releases of information or medical records requests in a healthcare or behavioral health setting.
- Familiarity with subpoenas, legal requests, record-retention requirements, invoicing, and payment reconciliation.
- Experience in medical records, health information, release of information, administrative records, or related functions.
- Working knowledge of confidentiality requirements, HIPAA privacy standards, and the minimum-necessary principle.
- Ability to review requests and authorizations for completeness, validity, scope, dates, and delivery instructions.
- Strong attention to detail, organization, time management, problem-solving, and written and verbal communication skills.
- Ability to work independently, manage multiple requests and deadlines, perform basic fee calculations, and handle payments accurately.
- Proficiency with electronic health record systems, document-management tools, secure delivery platforms, email, and standard office applications.
- Ability to meet the position’s physical and communication demands, including computer use, and to work in a stress-filled environment to meet deadlines and deal with crisis situations.
Nice To Haves
- Current certification such as Registered Health Information Technician (RHIT) or Certified Release of Information Specialist (CROI), if applicable.
Responsibilities
- Coordinate and fulfill medical records requests for the organization.
- Validate requestor identity, authority, and required authorizations.
- Identify and prepare records responsive to requests.
- Verify the accuracy, completeness, and appropriate scope of each release.
- Deliver records through approved secure methods.
- Calculate, collect, and document applicable fees.
- Safeguard confidential information and follow HIPAA, applicable federal and state requirements, and organizational policies and procedures.
- Manage multiple requests and deadlines, perform basic fee calculations, and handle payments accurately.
- Travel to organizational sites and, when requested, to trainings, conferences, meetings, and off-campus locations.
Benefits
- Quality, affordable health insurance coverage through State of Georgia employee benefit plans.
- Competitive pay.
- 24 days of paid leave in the first year.
- Automatic 2% employer contribution to a 401(k), plus a 3% match after one year.
