ADMINISTRATION - Medical Records Specialist

Legacy Behavioral Health Services Human Resources • Valdosta, GA

18h

About The Position

The Medical Records Specialist coordinates and fulfills medical records requests for the entire organization. The role validates requestor identity, authority, and required authorizations; identifies and prepares responsive records; verifies the accuracy, completeness, and appropriate scope of each release; delivers records through approved secure methods; and calculates, collects, and documents applicable fees. The specialist safeguards confidential information and performs all work in accordance with HIPAA, applicable federal and state requirements, and organizational policies and procedures.

Legacy Behavioral Health Services provides mental health and substance use services across 10 counties in South Georgia. Work is performed in a well-lighted, temperature-controlled, and humidity-controlled environment. The position may involve travel to organizational sites and occasional trainings, conferences, meetings, or other off-campus locations. Remote work from a home office is possible. The employee may be exposed to infectious diseases and must be physically and emotionally fit to work in a stressful environment, meet deadlines, and deal with crisis situations.

Requirements

• Associate degree, or actively pursuing a bachelor's degree, in health information management, healthcare administration, business administration, or a related field.
• Prior experience processing releases of information or medical records requests in healthcare or behavioral health settings.
• Familiarity with subpoenas, legal requests, record-retention requirements, invoicing, and payment reconciliation.
• Experience in medical records, health information, release of information, administrative records, or related functions.
• Working knowledge of confidentiality requirements, HIPAA privacy standards, and the minimum-necessary principle.
• Ability to review requests and authorizations for completeness, validity, scope, dates, and delivery instructions.
• Strong attention to detail, organization, time management, problem-solving, and written and verbal communication skills.
• Ability to work independently, manage multiple requests and deadlines, perform basic fee calculations, and handle payments accurately.
• Proficiency with electronic health record systems, document-management tools, secure delivery platforms, email, and standard office applications.
• Ability to meet deadlines and deal with crisis situations in a stressful environment.
• Good visual acuity and depth perception to operate computer systems; speaking and hearing are essential to the communication needs of the position.
• Good manual and finger dexterity; computer keyboard use may take up to 50% of working time.
• Ability to sit, walk, and stand; standing or walking may take up to 25% of working time.
• Ability to lift, carry, push, or pull generally no more than 20 pounds.
• Ability to bend, stoop, and kneel occasionally, including when troubleshooting equipment.
• Physically and emotionally fit to perform the work.

Nice To Haves

• Current certification such as Registered Health Information Technician (RHIT) or Certified Release of Information Specialist (CROI), if applicable.

Responsibilities

• Coordinate and fulfill medical records requests for the organization.
• Validate requestor identity, authority, and required authorizations.
• Identify and prepare responsive records.
• Verify the accuracy, completeness, and appropriate scope of each records release.
• Deliver records through approved secure methods.
• Calculate, collect, and document applicable fees.
• Safeguard confidential information and follow HIPAA, applicable federal and state requirements, and organizational policies and procedures.
• Manage multiple requests and deadlines, perform basic fee calculations, and handle payments accurately.
• Travel occasionally to organizational sites, trainings, conferences, meetings, and off-campus locations as needed.

Benefits

• Quality, affordable health insurance through State of Georgia employee benefit plans.
• Competitive pay.
• 24 days of paid leave in the first year.
• Automatic 2% employer contribution to a 401(k), plus a 3% match after one year.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree