Medical Records Specialist

MainStreet Family Care•Birmingham, AL

18h•Onsite

About The Position

Medical Records Specialist – On-Site in Birmingham, AL Launch Your Career in Healthcare Operations MainStreet Family Care operates an expanding network of urgent care and primary care clinics across Alabama, Georgia, Florida, and North Carolina. We continue to scale rapidly—improving healthcare access in underserved communities throughout the Southeast. We are seeking a Medical Records Specialist to join our Revenue Cycle team at our Birmingham headquarters. This role is ideal for someone who is detail-oriented, highly organized, able to work independently, and eager to grow within a professional healthcare organization. The Opportunity As a Medical Records Specialist, you will be protecting the integrity of personal healthcare information, while ensuring necessary parties have access to the records they need, and assisting across departments as a versatile team player.

Requirements

Strong organizational and prioritization skills
High attention to detail with zero tolerance for errors
Proficient with computers, document management, and data entry
A proactive, ownership-driven mindset that supports continuous improvement

Responsibilities

Process medical record requests from insurance companies and authorized stakeholders with accuracy and urgency
Manage insurance correspondence by updating “pay-to” addresses to ensure payments are directed to MainStreet HQ rather than clinic locations
Save, upload, and maintain Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) in the correct systems
Support claims resolution and payment posting teams to ensure clean revenue cycle workflows
Provide exceptional internal customer service to clinic and billing partners