Medical Records Specialist

Pennant Group•Tacoma, WA

About The Position

We are hiring for a Full-time Medical Records Specialist at Puget Sound Home Health and Hospice! The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com. We are building Washington’s premier Home Healthcare agency through exceptional human beings, innovative processes, and accountability to patient care. We are the leading Home Health provider in Pierce County, Washington. For over 25 years, we've been bringing quality healthcare home. Our team is committed to providing "life changing service" to our patients and our community through collaboration with our community partners and local hospitals. We aspire to provide quality care to our patients and have received a Four Star Quality Rating from Medicare and Medicaid services, as well as the National Quality Approval Seal awarded by the Joint Commission. We are an equal opportunity employer committed to ensuring that all conditions and privileges of employment, including recruitment, hiring, evaluation, transfer, promotion, discipline, determination of compensation and/or benefits, and termination of employment, for all job classifications, are based on qualifications and work record. No employment decision is made, nor do we discriminate, on the basis of race, color, religion, creed, sex/pregnancy, sexual orientation, gender identity, gender expression, age, national origin, ancestry, citizenship, veteran status, or disability.

Requirements

Minimum 3 years of clinical records management, home health or hospice experience preferred
Strong technical aptitude and ability to learn agency software
Excellent customer service and cooperative team approach
Ability to multi‑task and stay organized in a fast‑paced environment
Strong verbal and written communication skills

Responsibilities

Manages daily clinical records operations and implements records policies
Ensures records systems comply with state and federal regulations
Serves as a resource on regulatory requirements
Maintains control procedures to protect all open and closed records
Safeguards patient and organizational confidentiality
Provides authorized copies of records per policy
Completes administrative discharge audits and routes issues for clinical review
Tracks unsigned physician orders and follows up with overdue providers
Oversees use of the clinical records information system, including updates and enhancements