Medical Records Specialist / Administrative Assistant

Amethyst Consulting & Treatment Solutions, PLLC • Greensboro, NC

3h

About The Position

Amethyst Consulting & Treatment Solutions, PLLC is seeking a detail-oriented and people-focused Medical Records Specialist / Administrative Assistant to join our growing team. As the gatekeeper of our office, this individual will be the first point of contact for our clients and visitors, ensuring a welcoming, organized, and efficient front office environment. This dual-role position blends administrative excellence with medical records management, supporting both daily operations and compliance reporting for our therapy programs.

Requirements

• Associate’s or Bachelor’s Degree required
• 2+ years of medical records experience in behavioral health or social services
• 2+ years of administrative experience in a similar setting
• Typing speed of 55+ wpm
• Proficiency in Microsoft Word, Excel
• Strong verbal and written communication skills
• Excellent organizational and time-management skills
• Valid driver’s license preferred
• CPR/First Aid certification (or willingness to obtain)
• Required immunizations and TB testing
• Clean background check and pre-employment drug screening

Nice To Haves

• Familiarity with Notenetic EHR (a plus)
• Spanish-speaking candidates strongly preferred

Responsibilities

• Perform weekly audits of consumer charts across therapy programs
• Distribute deficiency and compliance reports with clarity and consistency
• Create and maintain QA/QI tools, spreadsheets, templates, and compliance trackers
• Verify client insurance bi-monthly and manage appointment scheduling
• Provide administrative support including mail, filing, correspondence, and special projects
• Maintain accurate client records, update demographic and payer information
• Greet clients and visitors warmly, manage lobby conduct, and uphold a professional front office environment
• Facilitate meetings, transcribe minutes, and assist in office supply management
• Ensure timely confirmation of appointments and notify clients of changes
• Maintain confidentiality and comply with all HIPAA standards and company policies
• Travel locally as needed for training or events

Benefits

• Comprehensive medical, dental, and vision coverage
• Life insurance and disability insurance
• 401(k) plan
• Personal time off (PTO)
• Paid birthday
• Paid approved trainings and ongoing development
• Discretionary bonuses
• Travel and mileage reimbursement in line with our policies

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree