000410 - Medical Records - Medical Records Specialist

Panoramic Health • San Antonio, TX

3d

About The Position

Medical Records Specialist is responsible for providing complete patient health information as required for clinical encounters with the physician. This position works collaboratively with Front and Back Office Personnel, Physicians, Supervisors, Financial Counselor, and all ancillary services.

Requirements

• A post-secondary certificate or associate degree in medical records technology.
• 2 – 5 years’ experience with medical practice preferred.
• Broad understanding of clinical operations, front office, insurance, and HIPAA regulations.
• Advanced computer skills in MS Office Suite, NextGen, Centricity, Medical Management, MS4, Practice Plus.
• Athenahealth and other applications/systems.
• Ability to communicate effectively and clearly with all internal and external customers
• Excellent planning skills with the ability to define, analyze and resolve issues quickly and accurately.
• Ability to develop both tactical and strategic solutions to business challenges.

Responsibilities

• Prepare EHR charts for assigned clinics.
• Comply with all HIPAA guidelines according to Panoramic Health policy and procedure.
• Medical releases processing for Panoramic Health.
• Inter-office correspondence.
• Process staff and patient incoming calls, faxes, and inquiries in regard to medical records releases.
• Answers all incoming calls in all assigned phone queues in a courteous, welcoming, professional & timely manner.
• Gathers and documents all information from the caller thoroughly and accurately.
• Answers as many callers’ questions as possible without the need for transferring the call.
• Thoroughly understands the reason for the call.
• Initiates telephone screening by determining call status and handling calls according to established Panoramic Health policy and procedure.
• Cancels or confirms patient visits as requested by callers.
• Maintains a professional and courteous environment.
• Maintains strict patient and employee confidentiality.
• Perform other duties and responsibilities as required, assigned, or requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree