Medical Records

Symphony Spine Pain and Neuro Alliance LLC • Phoenix, AZ

3h

About The Position

The Medical Records Processor manages, organizes, and maintains patient health information accurately, confidentially, and efficiently. The role supports clinical operations through chart audits, referral processing, medical records requests, and coordination with internal and external partners, including attorneys.

Requirements

• Strong attention to detail and accuracy.
• Ability to maintain confidentiality and follow HIPAA regulations.
• Excellent communication and organizational skills.
• Ability to work independently and manage multiple tasks.

Nice To Haves

• Experience with EHR systems; eClinicalWorks experience is a plus.

Responsibilities

• Review patient charts for completeness, accuracy, and compliance with organizational and regulatory standards.
• Prepare, submit, and track outgoing referrals to support timely coordination of care.
• Send and receive brief fax communications related to patient records, referrals, and provider requests.
• Collect and process payments for medical records requests in accordance with policy and legal guidelines.
• Communicate with legal offices regarding medical records requests, subpoenas, and documentation needed for legal cases while ensuring HIPAA compliance.
• Ensure patient information is accurate, up to date, and stored according to privacy and security standards.
• Assist providers and staff with locating, retrieving, and updating patient records as needed.
• Scan, upload, index, and organize documents within the electronic health record (EHR) system.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed