Medical Records Coordinator
About The Position
Hinds LifeCare is seeking a full-time Hospice Medical Records Coordinator to support its hospice and palliative care services. Under the direction of the Medical Records Supervisor, the coordinator schedules patient visits for Interdisciplinary Group (IDG) team members and supports the processes and functions of the Interdisciplinary Team. The role also involves communicating with patients and clients about their needs, scanning patient files, filing, and providing other office support. The coordinator follows Joint Commission requirements and applicable state and federal regulations, and maintains working knowledge of the agency’s contractual relationships with Skilled Nursing, ICF, and ALF/RCFE facilities. The position collaborates with physicians, nurse practitioners, nurses, social workers, spiritual care counselors, and hospice aides. It gathers and prepares documentation for IDG processes, including documents requiring Hospice Physician and Attending Physician signatures, IDG reports, and tracking completion of Certifications of Terminal Illness, recertifications, and Face-to-Face encounters.
Requirements
- High school diploma or GED.
- At least 2 years of experience scheduling or managing patient services in a hospital, healthcare, or hospice office setting.
- Ability to work and problem-solve independently while contributing as a supporting team member.
- Ability to think critically, solve problems, and remain flexible in a changing healthcare environment.
- Knowledge of HIPAA and healthcare or hospice regulations.
- Valid driver's license and willingness to use a personal vehicle for work.
- Proof of automobile insurance and current auto registration, and an acceptable driving record.
- Ability to meet the physical demands of the job, including pushing, pulling, and lifting or carrying 10 pounds.
Responsibilities
- Schedule patient visits for Interdisciplinary Group team members.
- Support the processes and functions of the Interdisciplinary Team.
- Communicate with patients and clients about their needs.
- Scan patient files, perform office filing, and provide other office support.
- Follow Joint Commission requirements and applicable state and federal regulations.
- Maintain working knowledge of agency contractual relationships with Skilled Nursing, ICF, and ALF/RCFE facilities.
- Collaborate with physicians, nurse practitioners, nurses, social workers, spiritual care counselors, and hospice aides.
- Gather and prepare documentation for IDG processes, including documents for Hospice Physician and Attending Physician signatures and IDG reports.
- Support tracking and monitoring completion of Certifications of Terminal Illness, recertifications, and Face-to-Face encounters.
Benefits
- Comprehensive health insurance, including medical, dental, and vision.
- Flexible Spending Account.
- 401(k) with employer match.
- Life/AD&D insurance.
- Employee Assistance Program.
- Credit Union membership.
- Paid Time Off: 24.5 days per year for full-time employees, based on a 40-hour work week.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
