Medical Records Coordinator

Symbiotic Services • Sandy Springs, GA

13d • Onsite

About The Position

Symbiotic Services is seeking a highly organized, detail-oriented Medical Records Coordinator to support a healthcare client's Bone Marrow Transplant (BMT) Program. The role is responsible for collecting, organizing, maintaining, and managing patient medical records throughout the transplant continuum of care, while meeting healthcare regulations, confidentiality standards, and transplant-specific documentation requirements.

The coordinator works in a clinical and office-based healthcare setting and collaborates with multidisciplinary clinical and administrative teams, patients, caregivers, and external healthcare organizations. The role requires independent management of competing priorities in a fast-paced, high-volume environment and may require schedule flexibility to accommodate transplant-related deadlines, audits, regulatory reporting, and accreditation activities. The position reports to the Health Information Supervisor.

Requirements

• High school diploma or GED.
• At least 2 years of experience in medical records, health information management, healthcare administration, or a related healthcare field.
• Working knowledge of medical terminology, particularly oncology and hematology terminology.
• Understanding of HIPAA regulations, patient confidentiality, and healthcare privacy requirements.
• Strong organizational, time-management, and problem-solving abilities.
• Exceptional attention to detail and commitment to maintaining accurate medical records.
• Ability to multitask effectively in a high-volume healthcare environment and manage competing deadlines and complex workflows.
• Ability to work independently with minimal supervision while demonstrating sound judgment, initiative, and accountability.
• Flexibility to learn new processes, cross-train in multiple functional areas, and adapt to changing operational needs.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to collaborate with multidisciplinary healthcare teams.
• Proficiency in Microsoft Office applications and electronic medical record systems.
• Ability to maintain professionalism and discretion when handling sensitive patient information.

Nice To Haves

• Experience in oncology, hematology, bone marrow transplant, or hospital-based clinical settings.
• Previous experience working with electronic health record (EHR/EMR) systems.
• Familiarity with bone marrow transplant procedures and documentation standards.

Responsibilities

• Maintain complete, accurate, and up-to-date patient medical records throughout the bone marrow transplant continuum of care.
• Collect, review, organize, scan, and index clinical documentation from internal and external healthcare providers.
• Ensure timely documentation of transplant evaluations, consent forms, treatment plans, laboratory results, and follow-up records.
• Coordinate medical record retrieval from referring physicians, hospitals, laboratories, and other healthcare facilities.
• Review patient records for completeness and communicate missing or incomplete documentation to appropriate healthcare providers.
• Support documentation preparation, data collection, and reporting for regulatory agencies, accreditation organizations, and transplant registries.
• Collaborate with physicians, transplant coordinators, nurses, social workers, financial counselors, and administrative teams to support continuity of patient care.
• Maintain patient confidentiality in accordance with HIPAA regulations and applicable healthcare privacy standards.
• Assist with audits, quality improvement initiatives, regulatory compliance reviews, and accreditation activities.
• Track medical record requests and ensure timely processing and fulfillment.
• Prepare and distribute medical documentation for multidisciplinary patient conferences and transplant review meetings.
• Support electronic medical record (EMR/EHR) workflows and assist with resolving documentation-related issues.
• Maintain transplant-related documentation in accordance with FACT, CIBMTR, and applicable institutional requirements.
• Prioritize multiple assignments, deadlines, and requests while maintaining accuracy and efficiency.
• Cross-train across functional areas to support departmental operations and provide coverage during staffing shortages, absences, or increased workloads.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED