Medical Records Clerk (Full time, day shift)

Rochester Regional Health
Onsite

About The Position

Responsible for initiating, maintaining, delivering, and retrieving all patient medical records. This role involves accurate and thorough maintenance of the medical record, utilizing effective oral and written professional communication skills with all customers, including hospital staff, patients, and physicians. The position also requires answering the telephone, operating a fax machine, and using other office equipment, providing general clerical and reception support to the Health Information Management department. Maintenance of various databases (CRIS, SMS, IMA) is also a key part of the role.

Requirements

  • High School Diploma or equivalent.
  • Must be able to alphabetize materials and be able to identify and distinguish colors.
  • Keyboarding skills and familiar with Windows environment
  • Medical setting experience
  • Strong computer skills
  • Excellent phone etiquette
  • Strong organizational skills

Responsibilities

  • Maintain confidentiality of patient information.
  • Responsible for accurate and thorough maintenance of the medical record.
  • Consistently utilizes effective oral and written professional communication skills with all customers.
  • Requires personal contact with customers, ie. hospital staff, patients, physicians.
  • Responsible for answering telephone, fax machine, and use of other office equipment.
  • Provide general clerical and receptionists support the department.
  • Responsible for maintenance of various databases (CRIS, SMS, IMA).
  • Daily tracking and follow up on MD orders to ensure signature obtained within regulatory timeframes including phone/fax contact with offices and logging of such actions in KOVIS.
  • Escalation of barriers to obtaining signed home care orders in a timely manner to proper department as necessary.
  • Reviews incoming orders both via fax and mail, for proper signature and date. Initiate follow up for inadequacies as necessary.
  • Processes requests for data entry of new MDs into Netsmart after researching PECOS, OPRA, NPI and MD License.
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