MEDICAL RECORDS CLERK
About The Position
Performs the services of release of patient information, analysis of medical records and organizing and maintain medical records. Demonstrates competencies in line with the five core values that are the foundation of all activities performed by employees in order to achieve the Mission of Artesia General Hospital Servant Leadership: Demonstrates competence in serving others and prioritizing their needs. Excellence: Demonstrates competence in striving for the highest quality in all aspects of work. Respect: Demonstrates competence in respecting others and valuing their contributions. Virtuousness: Demonstrates competence in maintaining high ethical standards and integrity. Innovation: Demonstrates competence in embracing new ideas and technologies to improve healthcare. Community: Demonstrates competence in fostering a sense of community and collaboration. Education: Demonstrates competence in promoting continuous learning and development.
Requirements
- Basic computer knowledge
- Able to handle interruptions
- Demonstrates the basic knowledge and skills necessary to identify age-specific patient needs appropriate for this position.
- Treats all information and data within the scope of the position with appropriate confidentiality and security.
- Cooperates fully in all Risk Management, Quality Management, and Safety Activities and Investigations.
- High school diploma or equivalent.
- Basic office skills, excellent customer service skills
- Willingness to learn.
Nice To Haves
- prior medical record experience preferred
Responsibilities
- Receive and process patient records following discharge.
- In an expedient, efficient manner, goes to the various units, picks up the prior day’s discharges, and deposits the records into respective HIM processing areas.
- Ensures all prior day discharges have been received and retrieves any missing paperwork.
- Accurately analyzes the incomplete record to ensure compliance with regulatory standards and Medical Staff Bylaws, Rules & Regulations following discharge.
- Consistently meets performance expectations record analysis.
- Adding/resolving deficiencies within the computer system accurately.
- Retrieving records that are in retention storage.
- Maintenance of the Master Patient Index.
- Meets established deadlines.
- Preps and scan paper patient information into electronic health record in a timely, efficient, accurate manner in order to facilitate timely coding.
- Participates in Performance Improvement and Quality Control Activities by data gathering, validation of data, and/or preparing accurate reports in a timely fashion, meeting deadlines.
- Consistently demonstrates behavior that reflects working as a team is more important than self-interest.
- Displays initiative to see processes through to completion and offers assistance without being asked.
- Responds to requests for patient information in a timely manner.
- Demonstrates courteous and positive behaviors (i.e. smile, pleasant tone, good eye contact).
- Assist with other clerical duties within the department as assigned by Director.
- Assist physicians with incomplete record process.
- Releases patient information following all rules and regulations.
- Documents ROI into electronic record that do not pertain treatment, payment, or healthcare operations.
- Scan all confirmations of continuity of care requests into patients medical record.
- Performs other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
