Medical Records Assistant I

Quest Diagnostics•Lees Summit, MO
•Onsite

About The Position

Responsible for obtaining Attending Physician Statements. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Requirements

  • Previous administrative experience in an office environment.
  • Basic knowledge of operating office equipment.
  • Good interpersonal and communication skills (oral and written) necessary to effectively interact with clients and co-workers.
  • Proficiency in basic computer skills (Word, Excel, Outlook)
  • Type 30 wpm.
  • Detail-oriented with the ability to multitask.
  • Good organizational skills.
  • Ability to establish and maintain effective working relationships with the public and all levels of staff and management.
  • Must be able to work in a team environment.
  • Ability to deal with client information in a confidential manner.
  • High School Diploma or Equivalent (Required)

Nice To Haves

  • Previous background in medical terminology, the life insurance industry, or customer service preferred.

Responsibilities

  • Communicate with facilities, copy services, applicants, and clients to obtain Attending Physician Statements in the most time-efficient manner possible.
  • Prepare and distribute requests.
  • Assist in the distribution of records to clients.
  • Review records.
  • Process payments for records.
  • Download medical records.
  • Prepare authorizations/ special authorizations.
  • Prepare FedEx labels and requests for mailing
  • Sort and file documents.
  • Perform other duties as assigned to meet the business needs or customer requirements.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program
  • Blueprint for Wellness® healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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