Copy of Front Desk Receptionist

Trusted Doctors • South Riding, VA

3d • Hybrid

About The Position

We are searching for a friendly, organized, and dependable Medical Receptionist who enjoys connecting with families, thrives in a busy environment, and takes pride in creating an exceptional patient experience from the moment someone walks through our doors. Every day in pediatrics is different—and every day is an opportunity to make a child and parent feel welcome. If you're someone who enjoys staying busy, solving problems, working with a supportive team, and making a real difference in your community, we'd love to meet you. At our practice, every phone call answered, every family welcomed, and every patient checked in contributes to exceptional pediatric care. If you're looking for a career where your work truly matters and your teammates appreciate what you bring each day, we'd love to hear from you.

Requirements

• High school diploma or GED required
• At least one year of medical receptionist experience preferred
• Customer service experience preferred
• Experience using Electronic Medical Records (EMR) or Practice Management software strongly preferred
• Familiarity with basic medical terminology and general office equipment

Nice To Haves

• Associate degree preferred
• Enjoy helping children and families
• Stay calm and organized while juggling multiple priorities
• Communicate professionally with patients, parents, and coworkers
• Have excellent attention to detail and strong computer skills
• Work well independently while also being a dependable team player
• Are punctual, reliable, and committed to providing outstanding service

Responsibilities

• Greeting patients and families with warmth, professionalism, and compassion
• Checking patients in and out while maintaining accuracy and efficiency
• Answering a high volume of incoming phone calls with confidence and excellent customer service
• Scheduling appointments using provider scheduling guidelines to maximize patient access
• Verifying insurance, updating patient demographics, and collecting copayments and balances
• Scanning and organizing medical records within our Electronic Health Record (EHR) system
• Supporting providers by ensuring patient information is complete before appointments
• Working closely with teammates to keep the office running smoothly during busy clinic days

Benefits

• Four-day work week for better work-life balance
• Comprehensive health insurance
• 401(k) retirement plan
• Generous Paid Time Off (PTO)
• Paid holidays
• Supportive team environment
• Opportunities to learn and grow within a respected pediatric practice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED