Medical Receptionist (Bilingual, English/Spanish)

Georgia Spine & Orthopedics • Rock Hill, SC

4d • Onsite

About The Position

Southern Imaging Services is seeking a Full-Time Medical Receptionist for their Rock Hill office. This role is crucial as the first point of contact for patients, responsible for initiating their experience through phone calls and in-person interactions. The Medical Receptionist manages appointment scheduling, responds to non-clinical inquiries, and supports a sister company, Apex, along with marketing activities. The ideal candidate is computer-savvy, a quick learner, empathetic, enthusiastic, a self-starter, and a team player committed to excellence in patient care and administrative support.

Requirements

• High School Diploma required.
• Minimum 2 years of experience in medical office patient services/front desk reception.
• Hands-on experience with patient scheduling, NP paperwork, scanning & uploading documentation.
• Excellent computer skills, both EMR and Microsoft Office required.
• Keyboard skills 25wpm required.
• Ability to communicate accurately and concisely, written & verbal.
• Excellent interpersonal skills; must relate well with patients, peers, physicians, and management.
• Must be genuinely concerned for people, respectful, and able to use diplomacy and tact in tense situations.
• Ability to work in a high-standard, stressful environment.
• Bilingual - English/Spanish required.

Nice To Haves

• Healthcare experience or Technical School Diploma is highly preferred but not required.

Responsibilities

• Initiates the patient's experience as the first point of contact.
• Schedules appointments.
• Responds to non-clinical questions and requests from patients and staff.
• Manages daily patient flow through the office.
• Supports the Apex team (sister company).
• Assists with marketing and advertising activities.

Benefits

• 401(k)
• Dental Insurance
• Medical insurance
• Vision insurance
• Life insurance
• PTO
• Holiday Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED