Medical Office Receptionist - Spanish Bilingual

Texas Health Resources•Denton, TX

1d•Onsite

About The Position

The Medical Office Receptionist supports Family Care 18143 in Denton, Texas. Under direct supervision, the receptionist performs general administrative duties associated with patient intake and routine clinic operations. The role works full-time, 40 hours per week: Monday through Thursday from 7:45 a.m. to 5:00 p.m., and Friday from 7:45 a.m. to 12:00 p.m. The clinic describes a stable, team-oriented work environment focused on welcoming patients, providing quality care, and encouraging ideas that improve work. The position also offers a supportive team environment and opportunities for growth.

Requirements

High school diploma or equivalent.
Spanish bilingual ability is highly preferred.
Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment, is preferred.

Nice To Haves

Spanish bilingual ability.
Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment.

Responsibilities

Perform patient check-in and complete paperwork needed for an efficient admitting process that complies with clinic and regulatory policies.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guidelines.
Obtain accurate patient and insurance information and collect copays and deductible amounts.
Copy and scan patient-access materials, such as identification, referrals, and insurance cards, into the correct location in the electronic medical record.
Prepare charts for patient appointments and ensure all necessary information is complete.