Medical Office Receptionist - Spanish Bilingual

Texas Health•Denton, TX

1d•Onsite

About The Position

The Medical Office Receptionist works under direct supervision and performs general administrative support duties related to patient intake and routine clinic operations. The role helps ensure a welcoming patient experience and an efficient admitting process while following clinic and regulatory policies. The position is full-time at the Family Care 18143 location in Denton, Texas, with a 40-hour weekly schedule: Monday through Thursday, 7:45 a.m. to 5:00 p.m., and Friday, 7:45 a.m. to 12:00 p.m.

Requirements

High school diploma or equivalent.
Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment (preferred).
Spanish bilingual skills (highly preferred).

Nice To Haves

Six months of healthcare experience in a clinical setting, or customer service experience in a clinical setting or office environment.
Spanish bilingual skills.

Responsibilities

Check patients in at the time of their visit and complete paperwork needed for an efficient admitting process and compliance with clinic and regulatory policies.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guidelines.
Obtain accurate patient and insurance information and collect copays and deductible amounts.
Copy and scan patient-access materials, such as identification, referrals, and insurance cards, into the correct location in the electronic medical record.
Prepare charts for appointments and ensure all necessary information is complete.