Medical Receptionist - Urology Practice (Yarmouth Port, MA)

Urology Associates of Cape Cod•Yarmouth Port, MA
•Onsite

About The Position

Urology Associates of Cape Cod is seeking a friendly, organized, and dependable Medical Receptionist to support a busy urology office in Yarmouth Port, Massachusetts. The role focuses on providing an exceptional patient experience through patient check-in, accurate recordkeeping, payment processing, and administrative support. The receptionist works directly with physicians and Advanced Practice Providers as part of a small, supportive team. On-site training is provided. This is a full-time, in-person position with a year-round schedule of Monday through Thursday, 8:30 a.m. to 4:30 p.m., and Friday, 9:00 a.m. to 4:30 p.m. There are no nights or weekends. Pay is $20.00–$27.00 per hour, based on experience.

Requirements

  • Excellent communication and customer service skills.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and prioritize responsibilities in a fast-paced environment.
  • Proficiency with computers and office software.
  • Professional, reliable, and team-oriented attitude; able to work both independently and collaboratively.

Nice To Haves

  • Previous medical receptionist or healthcare office experience.
  • Experience with eClinicalWorks (eCW) or another electronic medical record.
  • Familiarity with medical terminology.

Responsibilities

  • Greet patients and assist with the check-in process.
  • Verify and update patient demographic and insurance information.
  • Collect copayments and process payments.
  • Ensure all required patient forms and documentation are completed accurately.
  • Maintain accurate patient information in the electronic medical record, eClinicalWorks (eCW).
  • Communicate effectively with physicians, clinical staff, and patients.
  • Maintain patient confidentiality and comply with HIPAA regulations.
  • Keep the reception area organized and welcoming.
  • Assist with general administrative duties to support daily office operations.

Benefits

  • Health insurance (Blue Cross Blue Shield)
  • Dental insurance
  • Vision insurance
  • 401(k) with employer matching
  • Paid time off
  • Paid sick time
  • On-site training
  • A collegial, physician-led team
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