Medical Receptionist -Urology - Middlebury

Trinity Health•Middlebury, VT

1d•$18 - $24

About The Position

The Medical Receptionist supports a Urology specialty office and helps ensure patient flow by performing business and clerical functions. Duties include greeting patients, answering phones, scheduling appointments, registering patients, verifying insurance, collecting copayments and other point-of-service payments, handling pre-certifications, prior authorizations, and referrals, preparing charts, managing incoming and outgoing faxes, and providing clerical support to providers and staff. The role is day shift, though hours may vary.

Requirements

High school diploma or equivalent.
Excellent keyboard skills.
Proficiency in a Windows-based computer environment and Microsoft Office products.
Accuracy and dependability.

Nice To Haves

Experience in a medical office or billing department.
Knowledge of patient billing and medical terminology.

Responsibilities

Greet and communicate with patients in person and by phone in a courteous, professional manner, identifying themselves and their department.
Answer telephone calls promptly and professionally using appropriate scripting.
Route calls to the appropriate staff member or provider in a timely manner.
Schedule patient appointments according to department protocols to maximize provider productivity.
Register patients and verify insurance.
Collect copayments and other point-of-service payments.
Handle pre-certifications, prior authorizations, and referrals.
Prepare charts and manage incoming and outgoing faxes.
Provide clerical support to providers and staff.