Medical Assistant | Urology

The South Bend Clinic • South Bend, IN

3d • Onsite

About The Position

The South Bend Clinic is hiring a Medical Assistant for its Urology department at 211 N Eddy Street in South Bend, Indiana. The role supports patient care and office operations as part of a collaborative, physician-led team. The Medical Assistant helps maintain patient flow, performs department clinical procedures, documents care, rooms patients, supports insurance verification, and responds to emergencies. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m.

Requirements

• Be a Certified/Registered Medical Assistant, or be non-certified with completion of a formal medical assistant program.
• Be a team player, professional, and customer-service oriented.
• Have proficient computer skills, including EMR skills.
• Be highly organized, able to multitask, and enjoy working in a fast-paced environment.
• Be able to work with a diverse patient base of all ages.
• Be able to assist with clinical procedures specific to the department.
• Be able to perform basic back-office skills, including medication administration, injections, bandaging, and accurately collecting height, weight, and blood pressure.
• Be able to anticipate the physician’s needs and require minimal supervision.

Nice To Haves

• Prior experience is a plus.

Responsibilities

• Provide ongoing triage and manage office flow to meet patients’ medical and service needs and maintain optimal patient flow.
• Perform the technical component of the department’s clinical procedures competently.
• Document patient care thoroughly, objectively, concisely, and in accordance with appropriate legal guidelines.
• Communicate patient care thoroughly, objectively, concisely, and in accordance with appropriate legal guidelines.
• Receive patients professionally in the waiting area and room them according to department protocol.
• Maintain accurate and current equipment logs, including refrigerator temperature, autoclave, eyewash, and crash cart logs.
• Verify patient insurance coverage for pre-certification, referrals, and authorizations, and document it in NextGen.
• Apply knowledge of general insurance guidelines and requirements to help direct patient care.
• Respond appropriately to emergency situations.
• Cross-train in other positions when appropriate, as determined by the manager.
• Use computer systems proficiently as needed to perform job functions.
• Demonstrate the attitudes and behaviors of The South Bend Clinic Service Standards.
• Perform other appropriate duties as assigned.
• Adhere to HIPAA guidelines set forth in Clinic policies and procedures.

Benefits

• Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
• Mental health benefit at no cost.
• Employer-provided life and disability insurance.
• $5,250 tuition reimbursement per year.
• Immediate 401(k) match.
• 40 hours of paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks of parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed