Medical Receptionist (Bilingual, English/Spanish)

GEORGIA SPINE & ORTHOPAEDICS • Rock Hill, SC

5d • Onsite

About The Position

Southern Imaging Services is seeking a Full-Time Medical Receptionist for their Rock Hill office. This role is crucial as the first point of contact for patients, both over the phone and in person. The Medical Receptionist is responsible for managing patient flow, scheduling appointments, and addressing non-clinical inquiries. The position also involves supporting a sister company, Apex, and assisting with marketing and advertising efforts. The ideal candidate is computer-savvy, a quick learner, empathetic, enthusiastic, a self-starter, and a strong team player committed to excellence in patient care and administrative support.

Requirements

• High School Diploma required.
• Minimum 2 years of experience in medical office patient services/front desk reception.
• Hands-on experience with patient scheduling, NP paperwork, scanning & uploading documentation.
• Excellent computer skills, including EMR and Microsoft Office.
• Keyboard skills of at least 25 wpm.
• Ability to communicate accurately and concisely, both written and verbally.
• Excellent interpersonal skills; ability to relate well with patients, peers, physicians, and management.
• Must be genuinely concerned for people, respectful, and able to use diplomacy and tact in tense situations.
• Ability to work in a high-standard, stressful environment.
• Bilingual in English/Spanish is required due to a high volume of Spanish-speaking patients.
• Must be able to work assigned hours and have reliable transportation.
• Must be computer and tech-savvy and a quick learner.
• Must be empathetic, enthusiastic, a self-starter, and a strong team player.
• Must maintain a positive attitude and a firm commitment to excellence.

Nice To Haves

• Healthcare experience or Technical School Diploma is highly preferred but not required.

Responsibilities

• Initiate the patient's experience as the first point of contact.
• Manage daily patient flow through the office.
• Schedule appointments.
• Respond to non-clinical questions and requests from patients and staff.
• Support the Apex team (a sister company).
• Assist with marketing and advertising activities.

Benefits

• 401(k)
• Dental Insurance
• Medical insurance
• Vision insurance
• Life insurance
• PTO
• Holiday Pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED