Medical Receptionist
About The Position
St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital located in Phoenix, Arizona, founded in 1895. It is dedicated to caring for the poor and underserved and is nationally recognized for quality care, medical education, and research. The hospital houses several renowned institutes, including the Barrow Neurological Institute and the Cancer Center at St. Joseph's. It is also a Level I Trauma Center and a destination for complex cases from around the world. St. Joseph's is consistently ranked among the top hospitals in the U.S. for neurology and neurosurgery and has a strategic alliance with Phoenix Children's Hospital. It is recognized as an outstanding place to work and one of Arizona's healthiest employers. As a Sr Medical Receptionist, you will be the welcoming heart of the clinic, creating a comforting and efficient environment for every patient journey. You will manage patient reception, coordinate administrative tasks, leverage technology for seamless operations, and guide patient populations, ensuring they feel at ease and understand their care instructions. Success in this role requires exceptional interpersonal skills, technological proficiency, genuine compassion for patient well-being, and an adaptable, patient approach.
Requirements
- High School Diploma or GED
- Basic computer skills
- Working knowledge of multi-line phones
- Working knowledge of computers, fax/copy machines
Nice To Haves
- Previous medical office and/or insurance experience
- Bi-lingual skills
Responsibilities
- Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
- Ensures positive customer service atmosphere and interactions in reception areas
- Answers the telephone in a pleasant and helpful manner
- Coordinate patient movement, reports problems or irregularities
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What This Job Offers
Career Level
Senior
Education Level
High school or GED
