Medical Receptionist

CenterWell • Stuart, FL

1d • Onsite

About The Position

The Receptionist operates a switchboard or multi-line phone and maintains call logs. You will take and distribute accurate messages, greet visitors and determine the nature of their visit. You will issue visitor passes and maintain visitor logs, alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. You will respond to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address. Humana considers this role patient facing and runs its Tuberculosis (TB) screening program, which includes this role. If selected for this role, the company will require you to screen for TB. Alert: Humana values personal identify protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from [email protected] with instructions on how to add the information into your official application on Humana's secure website.

Requirements

• At least one year of experience working in a Healthcare setting preferred, but will consider candidates with a customer service background in retail, hospitality, legal, insurance or call centers
• Excellent customer service and multiphone line skills
• Team player
• Ability to multitask
• Detailed and organized
• Knowledge of MS Office (Word, Excel, Outlook, Access)

Nice To Haves

• Value-based care model experience
• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

Responsibilities

• Operates a switchboard or multi-line phone and maintains call logs.
• Takes and distributes accurate messages.
• Greets visitors and determines the nature of their visit.
• Issues visitor passes and maintains visitor logs.
• Alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee.
• Responds to routine inquiries from internal or external sources such as location, hours of operation, phone numbers, and email address.
• Performs other administrative duties as assigned.

Benefits

• medical
• dental
• vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed